Email Notifications

Set up email notifications when someone submits your form (new entries) or when a user in your Wufoo account adds a comment to an entry (new comments).

Inbox Notification
TIP! Watch our video overview.

To set up email notifications for your form:

  1. Log in and go to Forms.
  2. To the right of the form, hover over Edit.
  3. Click Add notifications.
  4. Enter your email address. Separate multiple email addresses with a comma.
  5. Choose the Reply To email.
  6. Select if you'd like emails when you get New Entries, New Comments, or both.
  7. Click Save.
TIP! You can also set up confirmation emails so people who fill our your form can get a copy of their entry.

Managing Notification Emails

Reply To

The Reply To email is where replies to notification emails are sent to.

By default, email notifications are set to No Reply To. This means if you reply to a notification email, it'll go to no-reply@wufoo.com and bounce back to you.

If you have an Email field in your form, you can change the Reply To to that field—this means if you reply to a notification email, it goes to the email address entered by the person who filled out your form so you can follow up with people directly.

You can also add a cc by customizing your email so replies can go to the cc.

Editing the Reply To doesn't change the From email address—notification emails always come from no-reply@wufoo.com.

Customizing Your Email

It's only possible to customize the from name and subject line.

To edit the from name and subject line:

  1. Open your form's notifications.
  2. At the bottom of the My Inbox box, click Customize Notification Email.
  3. Enter Your Name or Company. This is the text that shows as the from name in the email, but the from email is always no-reply@wufoo.com.
  4. Add cc's or bcc's, if ya want.
  5. Enter the Message Subject. The defaults is your form title and the entry ID, like Pizza Palace Order Form [#13], but you can customize this however you'd like.
  6. Click Done.
  7. Click Save.
TIP! You can use templating to pull field data from your form into the subject line of your email notification.
Sending Emails in Plain Text

To send your email notifications in plain text:

  1. Open your form's notifications.
  2. At the bottom of the My Inbox box, click Customize Notification Email.
  3. Click Send Plain Text.
  4. Click Done.
  5. Click Save.
Turning Off Email Notifications

To turn off email notifications:

  1. Open your form's notifications.
  2. Delete your email address.
  3. Click Save.
Not Receiving Email Notifications & Wufoo Mail IP Addresses

First you’ll want to check your spam or junk folders just in case. Notification emails are sent from no-reply@wufoo.com, so whitelisting that address and adding it to your safe senders list should help prevent it from going to spam or junk.

If they aren't in your spam or junk folders, they may be filtered or delayed by your email server's firewall, especially if you're sending them to a corporate email address. Please reach out to your IT department to ensure that no-reply@wufoo.com and apache@wufoo.com are whitelisted on your server, as well as the following IP addresses:

External IP
Hostname
75.98.93.171mta21.sjc.wufoo.com
75.98.93.172mta22.sjc.wufoo.com
75.98.93.173mta23.sjc.wufoo.com
75.98.93.174mta24.sjc.wufoo.com
75.98.93.175mta25.sjc.wufoo.com
75.98.93.176mta26.sjc.wufoo.com
75.98.93.177mta27.sjc.wufoo.com
75.98.93.178mta28.sjc.wufoo.com
75.98.93.179mta29.sjc.wufoo.com
75.98.93.180mta30.sjc.wufoo.com

We also recommend trying a different email address (with a different domain if possible) to see if the problem is isolated to that particular email address or domain.

Set up email notifications when someone submits your form (new entries) or when a user in your Wufoo account adds a comment to an entry (new comments).

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