Confirmation Options & Form Closed Options

Confirmation & Form Closed Options

Confirmation options control what happens when someone completes your form, while form closed options control what happens when someone visits a closed form. In both cases, you can either customize a message or redirect to a website. You need a paid plan to choose a form closed option.

Show Text or Redirect

To choose a confirmation or form closed option:

  1. Log in and go to Forms.
  2. Click Edit next to the form you want to edit.
  3. Choose Edit form.
  4. Click the Form Settings tab.
  5. Find the Confirmation Options or Form Closed section and choose an option:
OptionConfirmationForm Closed
Show Text

By default, we show “Great! Thanks for filling out my form!” Or you can show custom confirmation message when someone completes your form.

The message is center-aligned, but you can use HTML to left-align the text, as well as add formatting, images, or links.

You can also use Templating to insert form data into your custom message.

By default, we show "Sorry, but this form is no longer accepting submissions." Or you can show a custom message when people go to the closed form.

The message is center-aligned, but you can use HTML to left-align the text, as well as add formatting, images, or links

Redirect to Website

Send people directly to a website of your choice when they complete your form.

You can also use Templating to pass the Entry ID into the redirect URL.

Send people directly to a website of your choice when they go to the closed form.

Other Confirmation Options

Confirmation Emails

As long as you have an Email field on your form, you can also automatically send a confirmation email to the email address the user entered in that field. Learn more: Confirmation Emails

Confirmation Options Based on Conditions

You can also create Form Rules to define alternate confirmation options that will only trigger when certain conditions are met. Form Rules override Form Settings. The same options are available when you create Form Rules in the Rule Builder—you can show text, redirect to website, or trigger confirmation emails upon form submission.

Confirmation options control what happens when someone completes your form. By default, we show a standard message, but you can show custom text or redirect people to a website instead. You can also send a confirmation email to the person that filled out your form.

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